T&Cs
This document (together with the documents referred to in it) sets out the terms and conditions on which we supply our Virtual Office services (Services) to
you.
By ordering any of our Services, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you will not be able to
order any Services from our Site.
Mayfair Investment Properties Limited (we/us). We are registered in England and Wales under company number 05465289 and with our registered office at
The Watermark, Ribbleton Lane, Preston, England, PR1 5EZ
1.YOUR STATUS
By placing an order through us you confirm that:
(a) You are legally capable of entering into binding contracts;
(b) You will not use any of the rights granted by these terms for any obscene, illegal, immoral or defamatory purposes and will not in any way bring us or our
name into disrepute;
2.SUPPLY OF SERVICES
Services will commence on the date set out in the Licence Agreement (Start Date) and will be provided for the initial term selected by you on our site, and
thereafter until either party provides not less than three month’s written notice but not before the expiration of the contract to the other party of its intention
to terminate the Contract.
All fees and charges are payable in English Pounds.
3.GENERAL SERVICES
Your Obligations/You shall:
(a) Ensure that the terms of any order and any information you provide are complete and accurate;
(b) Co-operate with us in all matters relating to the provision of the Services;
(c) Provide us with such information and materials we may reasonably require in order to supply the Services and ensure that such information is accurate in
all material respects.
(d) Co-operate and comply with all requests made by us to ensure The Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 are met.
We are under no obligation to send you a Welcome Email, and we will not send you a Welcome Email until we have received personal identification
documentation. The ID should be that of the person responsible for the company or business (director or owner) applying for the contract along with a council
tax bill or bank statement showing the director’s or owner’s current home address information (no more than 6 months old).
(e) We do not allow cars to be registered at our address and DVLA mail will be returned to sender.
4.THE SERVICES
Virtual Office – Customers may use the chosen business centre as their business trading address (the Centre) and NOT their Company Registered Address
unless stated within their Confirmation Email. If a registered address service is offered or added to your account, upon termination of our contract you agree
to inform Companies House of the change of address within 14 days.
Registered Address Users – The registered address service includes the use of the chosen business centre address however no mail will be handled apart from
Google codes.
Mail Handling– Incoming mail will be handled as per your selection during sign up. The post forwarding service is based on a fair usage policy. Under this
policy, if at any time, we deem you exceed the level of use reasonably expected from someone using this service, then we reserve the right to suspend your
Virtual Office. In such an event we will contact you in an effort to establish a reasonable usage charge that will permit you to continue to use the Virtual Office
service. We also reserve the right to open any items before collection or forwarding that may be suspected of containing dangerous or illegal
objects/substances or to provide information to the police or other investigative bodies where it is our belief that our services are being or have been used for
criminal or fraudulent purposes.
Mail forwarding – All mail will be collected by you at the Virtual Office address or will be forwarded by second class Royal Mail to the address (United
Kingdom only) specified by you during the sign-up process as soon as reasonably possible after receipt at the Virtual Office address. In the event that mail
delivered to you at the Virtual Office address is not addressed in such a way that we are able to verify from the outside packaging that it is addressed to you,
we reserve the right to open such mail to determine for whom it is intended. Mayfair Investment Properties Limited does not guarantee or assume
responsibility for any mail forwarded on behalf of the client.
Telephone Answering – Our Telephone Answering Service enables calls to a telephone number designated by Mayfair Investment Properties Limited to be
answered in the company name specified by the Client. Calls will be handled according to instructions specified by the Client.
Telephone Number Service – You will be assigned either a local geographic or national telephone number according to your request after signing up to our
services. You need to specify whether your number is to be diverted to either a mobile or a landline number. Although infrequent, diversion charges are
subject to change, we will give 30 days’ notice of any such changes.
5.PRICE AND PAYMENT
Pay an initial £20.00 plus VAT admin charge on the first rental invoice.
Monthly fees are invoiced and collected in line with your original start date. All fees and charges are collected by Direct Debit on the 25 th of each month. If
your direct debit cannot be charged for any reason, we will retry your payment method after notifying you by email of the payment failure. If after two
attempts to collect outstanding fees, no payment is received, or should your account fall into arrears, we reserve the right to either suspend or terminate your
subscription.
Payment for any additional services, such as additional telephone calls over your package allowance, parcel forwarding and telephone numbers diversion
charges are invoiced a month in arrears.
6.AUTO RENEWAL
In order to manage your services effectively and to ensure seamless continuity of those services, all agreements will renew automatically for successive
periods equal to the current term until brought to an end by you or us. All periods shall run to the last day of the month in which they would otherwise expire.
The fees on any renewal will be at the then prevailing market rate (prices are set annually so depending on when your agreement is due to renew, there may
be a change in price). If you do not wish for an agreement to renew then you can cancel it easily with effect from the end date stated in the agreement, or at
the end of any extension or renewal period, by giving us prior notice. Notice must be given by emailing accounts@wrkspace.co.uk The notice periods required
are as follows: term notice period month-to-month no less than 1 months’ notice from the 1st day of any calendar month 3 months no less than 2 months’
notice prior to the end of the term More than 3 months no less than 3 months’ notice prior to the end of the term.
7.CHANGE OF ADDRESS FOLLOWING CANCELLATION
Within 14 days past your account cancellation date, you shall notify your change of address to all relevant parties, and update all online and offline media.
Failure to update your address within this time will result in your services being reactivated with an additional £30 reactivation fee added to your account.
Within this 14-day timeframe, we will check your website, Companies House (for registered address clients) and Google My Business, and if evidence is found
that our address is still in use your account will be reactivated. Reactivation fees will be taken from the account we have on file.
Should your account be reactivated, cancellation terms are 30 days from your subscription reactivation date.
Any postal mail or telephone calls received after termination of the Contract will not be forwarded and postal mail will be returned to the sender.
Version 1.1
Please see the links below for guidance on changing your address: HMRC (Registered Addresses) https://www.gov.uk/government/collections/companies-
house-forms-file-a-change-of-address
Google My Business Google My Business Detail Updates
Should you not update your address, you will be liable for the charges as referenced above.
Upon cancellation request, one final service invoice will be raised to cover your notice period, we may raise one further invoice for services billed in arrears –
post forwarding charges within your final month for example (after your account has been cancelled)
8. TERMINATION
We reserve the right to terminate the service without notice or refund if any of our terms have been breached or if it’s our belief that the service is being used
with fraudulent or criminal intent. Additionally, we may at any time terminate a Contract with immediate effect by giving written notice to you if:
(a) You fail to pay any amount due under a Contract on the due date for payment; or
(b) You commit a breach of any material term of a Contract and (if such breach is remediable) fail to remedy that breach within a period of 14 days after being
notified to do so; or
(c) You become insolvent or go into liquidation; or
(d) You suspend payment of your debts or are unable to pay your debts as they fall due; or
(e) You enter into any compromise or arrangement with your creditors to reschedule any of your debts; or
(f) Any action is taken for or in connection with your winding up; or
(g) An administrator is appointed over you; or
(h) You are the subject of a bankruptcy petition or order; or
(i) We are no longer confident in the address you have provided for mail forwarding purposes i.e. forwarded mail is returned to sender
(j) You or someone you have authorised act in a manner that is deemed threatening or abusive towards employees; or
(k) You act in a manner which is or may be detrimental to our business reputation
9. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, which include but are not limited to all patents, copyright and related rights, trademarks, domain names, rights in goodwill or
to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how and trade secrets) and any other intellectual
property rights, in each case whether registered, registrable or not and including all similar or equivalent rights in any part of the world, subsisting in the Site
shall be owned by us.
10. CONFIDENTIALITY
A party (Receiving Party) shall keep in strict confidence all technical or commercial know-how, specifications, processes or initiatives which are of a
confidential nature and have been disclosed to the Receiving Party by the other party (Disclosing Party), its employees, agents or subcontractors, and any
other confidential information concerning the Disclosing Party’s business or its products or its services which the Receiving Party may obtain (Confidential
Information). The Receiving Party shall restrict disclosure of the Confidential Information to such of its employees, agents or subcontractors as need to know it
for the purpose of discharging the Receiving Party’s obligations under the Contract, and shall ensure that such employees, agents or subcontractors are
subject to obligations of confidentiality corresponding to those which bind the Receiving Party. The Receiving Party shall only use the Confidential Information
for the purposes for which it was disclosed to it and shall under no circumstances use or disclose the Confidential Information after expiry of the Contract. This
clause shall survive termination of the Contract.
11. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using our Site, you accept that
communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For
contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other
communications that we provide to you electronically comply with any legal requirement that such communications be in writing